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Help
| a: | You do not need to register to browse Find Your Home pages but if you wish to access all web site facilities & features then registration is required. |
| a: | Registration on Find Your Home website is free and very simple. There are two different registration forms:
- “Member Registration Form”
- “Professionals Registration Form”
When you register as a Professional your photo and your business contact details will become available to Find Your Home website users. |
| a: | Any person who is 18 years or older. |
| a: | Any private property Seller or Buyer.
To register you need to fill in the “Member Registration Form.”
After completing the registration form please check your email box. We will send you an email asking you to confirm/complete your registration. If you do not receive an email from us please check your junk mail settings to make sure that they are not blocking emails from Find Your Home web site. We recommend adding our email address support@findyourhome.co.nz to your address book. |
| a: | Any Registered Property Lawyer, Real Estate Agent, Property Valuer/Consultant, Property Inspector, Property Manager.
To register you need to fill in the “Professionals Registration Form”.
After completing the Registration form please check your email box. We will send you an email asking you to confirm/complete your registration. If you do not receive an email from us please check your junk mail settings to make sure that they are not blocking emails from Find Your Home website. We recommend adding our email address support@findyourhome.co.nz to your address book.
Important note for those getting registered as Professionals: Property Lawyers, Real Estate agents, Property Inspectors, Property Valuers/Consultants, Property Managers when you register as a Professional on Find Your Home website you will get full access to a number of business tools in your Find Your Home Office. If you wish to list a property you will also need to register as a Find Your Home Member. You can use the same email address for registration. |
| a: | To edit your profile or change your details please log in and then click on “My Profile” folder in your Office.
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| a: | If you forget your password, please click on the link “forgot password?” Enter your email address and verification code then click on the "Send new password" button.
Check your email. Weyou your new password. For safety reasons we don’t keep your password in our database. If you forget your password we will send you a new one. W will send e recommend that you change it to a password that you can remember easily. |
| a: | To change your password go to "My Profile" located in your "Office" and than click "Change Password".
If you do not receive an email from us with your new password, please check your Bulk or Junk Mail folder and make sure your email address spelling is correct. You may need to adjust your junk mail settings. |
| a: | In the Quick Search box select the “Region”, “District”, “Suburb” and the property type. Then enter the number of bedrooms and select the price range. Click the “Search” button. You can also use an “Advanced search”. |
| a: | You may add any property to your favourites. Once you have logged in and found the property that you wish to add to your favourites click on the “Add to Favourites” link. |
| a: | First you need to log in or register. Important. To list a property, Private Property Sellers need to register as Members. To list a property, Real Estate agents need to register as a Professional. Then click on the "List my property" button. On the next "My Property" page select your property type and location then click on the “Next” button. On the page “Create your listing” fill in as many fields as you can.
Please note, the more fields you fill in, the less questions you will receive from potential buyers. You can upload up to 20 images of your property. If you wish to preview your listing page please click on the “Save and preview” button.
When you go to the next page please check that all your property details are correct. If you need to change or add something to your property details please click on the link “Edit my listing”. If you do not wish to preview your listing page you may click the “Save and back to list” button.
Important note for Professionals: Property Lawyers, Real Estate agents, Property Inspectors, Property Valuers/Consultants/Advisors, Property Managers. If you wish to list a property you will also need to register as a Find Your Home Member. You can use the same email address for registration. |
| a: | To edit your listing you need to log in first. In “My Office” click on the “My Property” folder and then click “Edit my listing”.
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| a: | Go to “My Office” click on “My Property” folder. When “My Properties” page opens click “Delete”. Your property will be permanently removed from our database. |
| a: | Click on the "Find a Lawyer" button in the menu or click on the "Property Lawyers" link in “Find Professionals” box. Choose a Lawyer. Click the "add" button and the lawyer will be added to your “My Lawyer” folder.
Please choose your Lawyer carefully. When you click on the "add" button, your chosen lawyer will receive an automatic message with your name and contact details.
Your Lawyer will contact you shortly.
We recommend that you choose your lawyer right from the beginning of your selling or buying process. Do not hesitate to contact him/her at any time when you have any questions. |
| a: | To remove the Lawyer from your Office click on the "My Lawyer" folder in your Office and then click on the "Remove" button. The lawyer’s details will be permanently removed from your folder.
At the same time the lawyer will receive an automatic message that his/her details have been removed from your folder.
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| a: | Click on the "Find an Agent" button in the menu. Choose the Real Estate Agent then click the "add" button. The Agent will be added to your "Agent" folder. Please choose your Real Estate Agent carefully. When you click the "add" button, your chosen agent will receive an automatic message with your name and contact details. Your Agent will contact you shortly. |
| a: | To remove the Real Estate Agent from your Office click on the "Agent" folder in your Office then click on the "Remove" button. The agent will be removed from your folder. At the same time the agent will receive an automatic message that his/her details have been removed from your folder. |
| a: | Click on the "Property Valuers/Consultants" link in “Find Professionals” box. Choose the Property Valuer/Consultant then click on the "add" button. The property Valuer/Consultant will be added to your "Property Valuer/Consultant" folder.
Please choose your Property Valuer/Consultant carefully. When you click on the "add" button your chosen property valuer/consultant will receive an automatic message with your name and contact details. |
| a: | To remove the Property Valuer/Consultant from your folder click on the "Property Valuer/Consultant" button in your Office and then click the "Remove" button. The property valuer/consultant’s details will be removed from your folder. At the same time the property valuer/consultant will receive an automatic message that his/her details have been removed from your folder. |
| a: | Please click on the "Property Inspectors" link in “Find Professionals” box. Choose the Property Inspector then click on the "add" button. The property inspector will be added to your "Property Inspector" folder.
Please choose your property inspector carefully. When you click on the "add" button your chosen property valuer/consultant will receive an automatic message with your name and contact details.
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| a: | To remove the property inspector from your folder click on the "Property Inspector" button in your Office and then click the "Remove" button. The property inspector’s details will be removed from your folder. At the same time the property inspector will receive an automatic message that his/her details have been removed from your folder. |
| a: | Please click on the "Property Managers" link in “Find Professionals” box. Choose the Property Manager then click on the "add" button. The property manager will be added to your "Property Manager" folder.
Please choose your property manager carefully. When you click on the "add" button your chosen property manager will receive an automatic message with your name and contact details. |
| a: | To remove the property manager from your folder click on the "Property Manager" button in your Office and then click the "Remove" button. The property manager’s details will be removed from your folder. At the same time the property manager will receive an automatic message that his/her details have been removed from your folder. |
| a: | Most of Find Your Home customers may need to use your services. When a seller or a buyer chooses your services by adding your or your company’s details to their "My lawyer" folder you will receive an email containing their name and contact details.
Please contact them as soon as you can, preferably on the same day of receiving the email with their contact details and confirm your readiness to assist them with the selling or purchasing of their property. |
| a: | Most of Find Your Home customers may need to use your services. When a seller or a buyer chooses your services by adding your or your company’s details to their "Property Valuer/Consultant" folder you will receive an email containing their name and contact details. Please contact them as soon as you can, preferably on the same day of receiving the email with their contact details and confirm your readiness to assist them. |
| a: | Most of Find Your Home customers may need to use your services. When a seller or a buyer chooses your services by adding your or your company’s details to their "Property Inspector" folder you will receive an email containing their name and contact details. Please contact them as soon as you can, preferably on the same day of receiving the email with their contact details and confirm your readiness to inspect their property. |
| a: | When any of property owners choose your services by adding your or your company’s details to their "Property Manager" folder you will receive an email containing their name and contact details. Please contact them as soon as you can, preferably on the same day of receiving the email with their contact details and confirm your readiness to manage their property. |
| a: | To list a property you need to register as a Find Your Home Professional. After you complete your registration as a Real Estate Agent you will get an additional folder “My Clients” added to your Find Your Home Office. You will need that folder for receiving requests from property sellers and buyers to use your services. Most of Find Your Home customers may need to use your services. When a property seller or a buyer chooses your services by adding your or your company’s details to their "My real Estate Agent" folder you will receive an email containing their name and contact details. Please contact them as soon as you can, preferably on the same day of receiving the email with their contact details and confirm your readiness to assist them with the selling or purchasing of their property. |
| a: | There are many advantages of selling your property privately. The greatest advantage is that you do not have to incorporate the real estate agent’s fees into the price of your property which could be as high as 5% of your property’s value. This factor can make your property price become more competitive and attractive to potential buyers.
You will also find that by following the Find Your Home selling technique, it will turn the private sale of your property into a simple and even enjoyable process.
Another advantage is that you don’t have to go through public Open Home days when you have to open the doors of your house to anyone from nosy neighbours to curious passers by. Only potential buyers from our website and only those that have been chosen by you and have your permission may come and inspect your property. If you do not feel confident to run your Open Home by yourself you may ask a member of your family or your friend to stay with you during the Open Home time.
Buyers are not permitted to discuss the property price during the Open Home time.
They may ask the Seller only general questions about the property. After they have inspected the property they may get back to the Seller through our website using their Buyer’s correspondence box.
For the property buyers Find Your Home provides a Buyer’s correspondence box and, for the property sellers a Seller’s correspondence box. Both of them are located in your Offices.
The Seller’s correspondence box has the following functions:
• “Ask Question”, “Create & Send a Message” function. Using this function you may ask and answer the property buyers questions and send them your replies.
• “Make Counteroffer” function. Using this function makes it easy to create counteroffers and send them to the buyers if you are not happy with their offers.
All questions, messages and offers from buyers will be delivered to your “Seller’s correspondence box”. It is your responsibility to reply to them.
You may accept a buyer’s offer or decline it; you may discuss your property price with buyers by sending them counter offers including the price and conditions of the sale. You may keep communicating with several buyers at the same time.
If a buyer is genuinely interested in purchasing your property he/she will keep making offers on your property until you both reach an agreement on the price and conditions of sale or you decline the latest buyer’s offer.
When you accept a buyer’s offer, both your and the buyer’s lawyers will receive emails confirming that you have accepted the offer. Your lawyer will contact you and the buyer’s lawyer will contact the buyer shortly.
Only the “Seller’s correspondence box” has the additional function that provides a Seller with an option to let the general public view all, or some parts of their correspondence with the buyer/s. To make your correspondence viewable to the public you need to tick the square/s under the “publish” box.
If you wish to keep your correspondence private just remove the tick/s so that no one can see your correspondence unless you decide to open it to the public view again.
Using this function allows you to publicly display some general buyer’s questions about your property and your answers. Reading this information will stop other potential buyers from asking you the same questions over and over again saving you a lot of time.
Note: Neither Seller nor Buyer has any obligation to make, decline or accept an offer on a property. All legal documents will have to be signed by the Seller and Buyer in the presence of their lawyers.
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| a: | Buying a property directly from the property owner without involving a real estate agency has significant financial benefits. Property sellers who sell through a real estate agency always have a smaller margin to negotiate a price, as they have to pay the real estate agency fees, compared to those who sell privately. That’s why the property could be quite often overpriced. If you buy directly from the owner you can get a more realistic price saving of up to 5% of the property cost just because the owner does not have to pay any real estate agent fees.
Our website provides you with very easy to use communication tools that you may take advantage of to negotiate the property price and conditions of sale with the property Seller.
When you find a property that you are interested in, you might need to ask the Seller a few questions about it.
To ask the Seller a question, send a message or make an offer, you need to register on Find Your Home website first and then click on the property “details” of the particular property you are interested in.
On the next opened page you will find a correspondence box, which you can use for asking sellers questions, sending them messages, creating and sending them offers.
For the property buyers Find Your Home provides a Buyer’s correspondence box, for the property sellers a Seller’s correspondence box. Both of them are located in your Offices.
The Buyer’s correspondence box has the following functions:
• “Ask Question”, “Create & Send a Message” function. Using this function you may ask and answer the property sellers questions and send them your replies.
• “Make Offer” function. Using the “Make Offer” function you may easily create and send your offers to the property sellers.
“Make Offer” function contains the following conditions “Finance Conditional Offer”, “Finance Unconditional Offer”and the Price.
Please note:
• “Finance Conditional Offer”. There are several conditions you can put in your offer. You should discuss them with your lawyer. Find Your Home “Finance Conditional Offer” only indicates that the property Buyer has yet to arrange the finance.
• “Finance Unconditional Offer”. Find Your Home “Finance Unconditional Offer” means that the Buyer has already arranged finance and is in the position of a cash Buyer.
All answers to your questions, messages and counter offers from the property seller/s will be delivered into your “Buyer’s correspondence box” located in your “My office”. It is your responsibility to reply to all of them.
You may discuss the property price with the seller by sending offers. You may keep forwarding offers to the seller until you both agree on the price or the seller declines your last offer. When the seller has accepted your offer, your lawyer and the seller’s lawyer will receive emails confirming that the seller has accepted the offer. Your lawyer will contact you and the seller’s lawyer will contact the seller shortly.
You may keep corresponding with a few sellers at the same time.
Note: Neither Seller nor Buyer has any obligation to make, decline or accept an offer on a property. All legal documents will have to be signed by the Seller and Buyer in the presence of their lawyers.
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Click on the "Bank" in "Find Professionals" box. Click on the "Home Loan online application” link.
Fill in the form and then click on the "Send" button. Your application form will be emailed to the bank. You will be contacted by one of the bank's mortgage managers within 24 hours.
When you apply for a Home Loan from Find Your Home web site you will receive one of the best home loan terms you can find on the current market.
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- Registration on Find Your Home website is free.
- Find Your Home does not charge for a Property Listing. Property Listing is free.
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